Planium Child Safety Standards

Effective date: 10 September 2026

Planium is a social app for planning activities with friends, made and operated by Mike Balvert (operating as "Softium"), an individual developer based in the Netherlands. Contact: mike@softium.nl, or see the support page.

These standards explain how Planium prohibits, prevents, detects and responds to child sexual abuse and exploitation (CSAE). They apply to everyone using Planium, however they use it: the website, the installable web app, and the Planium app. They are part of Planium's Terms of Use and should be read alongside the Privacy Policy.

1. Zero tolerance for child sexual abuse and exploitation

Planium has zero tolerance for child sexual abuse and exploitation. It is absolutely prohibited to use Planium in any way that sexually exploits, abuses or endangers a child — meaning anyone under 18 years old. This includes, and is not limited to:

• Child sexual abuse material (CSAM) — any image, video, drawing, sticker, profile picture, link or computer-generated or AI-generated depiction of a minor engaged in sexually explicit conduct, or of the sexual abuse of a minor. This applies to material you upload, and to links you attach to an activity or send in a chat that lead to such material;
• Grooming — building a relationship with a minor, or with someone you believe to be a minor, in order to sexually exploit or abuse them, including through activity chats, group chats, invitations, or friend requests;
• Sextortion — threatening to share someone's intimate images or information in order to obtain sexual material, money, or anything else from them;
• Trafficking of a minor for sex, or advertising, soliciting or arranging any such thing;
• Sexualisation of minors in any form — including sexualised text about a minor, sexualised profile pictures or stickers, or sexualised names of activities, polls or groups;
• Attempting or facilitating any of the above, or using Planium to arrange, plan or coordinate any of it offline;
• Sharing or requesting contact details, links or accounts elsewhere for any of the above purposes.

Breaking this rule is not a matter of a warning. Accounts involved in CSAE are terminated immediately and without notice, and the case is reported to the authorities.

2. Age requirement

Planium is not directed at children. You must be at least 16 years old to create an account, as set out in the Terms of Use and the Privacy Policy. Accounts I learn belong to someone younger are deleted. Planium contains no content directed at children and is not designed or marketed for them.

3. How Planium is designed to reduce risk

Planium is built for planning things with people you already know, and several design choices limit the risk of harm to minors:

• No stranger or random matching. There is no anonymous chat, no random chat, no "nearby people", no discovery feed, and no accounts recommended or suggested to you. Chat exists only inside an activity or a group you are a member of, and only between the people in it.
• Contact starts with a request you can decline. Someone who knows your username can find you through search, but finding you is all that does: they cannot message you, invite you to an activity, or add you to a group from there. The only thing they can send is a friend request, which you can decline, and which they cannot send again once you have blocked them. Activity and group invitations come from people you are already friends with.
• No anonymity. Every account has one email address, confirmed with a code, and one username. Impersonation is prohibited.
• You choose who reaches you. You can block any user, which removes them from your friends, stops further friend requests, and hides their messages, stickers and other content from you. Only your own friends can add you to a group, and you can require an invitation first with "Ask before adding me to groups".
• No location access. Planium never reads your device's GPS or location services; locations are only text a user types.
• No contact-list access. Planium never reads your contacts or address book.
• A word filter masks a small list of words in displayed chat messages, for everyone. It changes only what is displayed, never what was written, and it is a blunt filter and no substitute for reporting.
• No profiling and no advertising, so nothing about a user is used to target or recommend them to anyone.

4. How to report CSAE or a child safety concern

If you see anything on Planium that endangers a child, please report it. You can do this from inside the app, without leaving it:

• Report a chat message or sticker — via its long-press / context menu, in an activity chat or a group chat;
• Report a user — from their profile;
• Report an activity — from its options menu, if the problem is the plan itself rather than one message.

When reporting you pick a category, including inappropriate content and harassment. Reports come directly to me and are reviewed manually. A snapshot of the reported content is kept so it can still be reviewed if the original is later edited or deleted. Reporting is anonymous to the person reported.

You can also report anything at any time, including content outside of chat, by emailing mike@softium.nl or via the support page. Reports involving child safety are treated as the highest priority and reviewed ahead of everything else.

You do not need to be certain, and you do not need proof. If something feels wrong, report it and let me assess it.

5. How I respond

• I review reports manually and aim to act on reports of objectionable content within 24 hours. Child safety reports are handled with priority, as quickly as I am able to.
• On obtaining actual knowledge of CSAM in Planium, I remove the material and take action on the account responsible.
• Accounts involved in CSAE are terminated immediately and without warning, and I may remove any content and any activity, group or chat connected to them.
• Where the law requires or permits it, relevant data is preserved and not deleted, so that it remains available to law enforcement. Deleted chat messages already remain stored for moderation purposes, as described in the Privacy Policy.
• I do not attempt to investigate, verify or assess suspected CSAM myself beyond what is needed to remove it and report it.

6. Reporting to the authorities

I comply with applicable Dutch and EU child safety law. Confirmed or suspected child sexual abuse material and other CSAE found on Planium is reported to the competent authorities, which for Planium means:

• the Dutch police (Politie), including via politie.nl, and where relevant the Autoriteit online Terroristisch en Kinderpornografisch Materiaal (ATKM);
• Offlimits / Meldpunt Kinderporno, the Dutch hotline and part of the international INHOPE network;
• the National Center for Missing & Exploited Children (NCMEC) where a report to NCMEC is appropriate or required.

Users and non-users can also report directly to any of these organisations themselves, and nothing in these standards prevents that. If a child is in immediate danger, contact your local emergency number first — in the Netherlands, 112.

7. Child safety point of contact

Planium is a one-person project, so the designated child safety point of contact is:

Mike Balvert — developer and operator of Planium (Softium)
Email: mike@softium.nl

This address reaches me directly and I am able to speak to Planium's CSAE prevention practices, its review procedures, and enforcement, and to take action where required. Google Play, Apple, law enforcement, hotlines and users can all use it.

8. Support for people affected

If you have experienced online sexual abuse or exploitation, help is available regardless of whether you report anything to me:

• Helpwanted — advice and support for online abuse in the Netherlands
• Offlimits — the Dutch expertise centre for online abuse
• Stop it Now — for people worried about their own thoughts or behaviour towards minors

9. Review and changes

These standards are reviewed as Planium's features change, and updated when needed. They form part of the Terms of Use, so meaningful changes are announced together with changes to the terms rather than separately. Older versions can be requested by email.

Questions about these standards? Email mike@softium.nl.